Terms of Service

Effective date: June 6, 2026

These Terms of Service ("Terms") govern access to and use of the Crutan websites (including crutan.com and app.crutan.com), software platform, integrations, and related services (collectively, the "Service") provided by Crutan ("Crutan," "we," "us," or "our"). By creating an account, accessing, or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

1. The Service

Crutan helps business customers create, host, and operate personalized landing pages and related go-to-market workflows. Features may include template generation, prospect research, page hosting, analytics, CRM integrations, and AI-assisted content tools. We may modify, suspend, or discontinue features with reasonable notice where practicable.

2. Accounts and access

• You must provide accurate registration information and keep credentials secure.
• You are responsible for all activity under your account and workspace.
• You must promptly notify us of unauthorized access at [email protected].
• We may suspend or terminate accounts that violate these Terms or pose a security risk.

3. Customer data and lawful use

You retain ownership of data you upload or connect to the Service, including prospect, contact, and content data ("Customer Data"). You are solely responsible for obtaining all rights, consents, and lawful bases necessary to collect, use, and share Customer Data through Crutan, including for personalized pages and CRM sync. You must not upload unlawful, infringing, or deceptive content.

You grant Crutan a limited license to host, process, and display Customer Data solely to provide and improve the Service, consistent with our Privacy Policy and, where applicable, the Data Processing Addendum.

4. Acceptable use

You agree not to:

• Use the Service to send spam, phishing, or unlawful communications
• Attempt to bypass security, rate limits, or tenant isolation
• Reverse engineer the Service except where permitted by law
• Resell or sublicense the Service without our written consent
• Use the Service in a manner that harms Crutan, other customers, or third parties

We may investigate abuse and take action, including throttling, suspension, or termination, to protect the Service and its users.

5. Subscriptions, billing, and credits

Paid plans, usage credits, and add-ons are billed according to the plan selected at checkout or in your account. Unless stated otherwise, subscriptions renew automatically until canceled. Fees are non-refundable except where required by law or explicitly stated in your order. You authorize us and our payment processor (Stripe) to charge applicable fees and taxes.

Trial periods and promotional credits may expire or change. Downgrading or canceling may reduce available features or capacity at the end of the current billing period.

6. Intellectual property

Crutan owns the Service, including software, branding, documentation, and underlying technology. Except for the limited rights expressly granted in these Terms, no rights are transferred to you. You may provide feedback; we may use it without restriction or compensation.

You retain rights in Customer Data and in templates and pages you create, subject to the license above and any third-party content restrictions.

7. Third-party services

The Service may integrate with third-party platforms such as HubSpot, Stripe, or custom webhooks. Your use of those services is governed by their terms. Crutan is not responsible for third-party products or outages outside our reasonable control.

8. Confidentiality

Each party may receive non-public information from the other. The receiving party will use reasonable care to protect it and use it only for purposes related to the Service, except as required by law.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRUTAN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR SUITABLE FOR YOUR USE CASE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRUTAN WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO CRUTAN FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You will defend and indemnify Crutan against claims arising from Customer Data, your use of the Service in violation of these Terms, or your violation of applicable law or third-party rights.

12. Term and termination

These Terms remain in effect while you use the Service. Either party may terminate for material breach if not cured within thirty (30) days of notice. Upon termination, your access ceases and we will delete or return Customer Data according to our retention practices and the DPA, subject to legal obligations.

13. Governing law

These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules. The parties consent to exclusive jurisdiction in the state or federal courts located in Delaware, except that either party may seek injunctive relief in any court of competent jurisdiction.

14. Changes

We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date. Continued use after changes become effective constitutes acceptance.

15. Contact